Question 1

How do I start with Custom Wedding Invitation service?

Accepted Answer

After receiving your information via our contact form. We will start the consultation by discussing how your wedding is going to look, the mood and style, the colour palette, any specific/special elements you want incorporated in the design, as well as your budget.
 
The more information the better. Feel free to share with us your inspiration, links to photos and Pinterest boards, all of which is going to help us better understand what you want and what you love.
 
Once we have an idea of what you want, based on the discussion carried out in the consultation part, we'll send you a proposal with what the wedding suite will include, a general idea of how it would look like, alongside a quote. If you decide to go ahead after examining the offer, we will issue an invoice for the advance.
 
After the review, your approval, and the payment of the deposit, the collaboration can begin.

Question 2

How far in advance should I place my Custom Wedding Invitation suite order?

Accepted Answer

Our Custom Invitation service takes between 4 to 6 months from your order date, approximately  2 to 3 months from initial design to proof process and approx 4 to 6 weeks for production. We recommend that you begin the order process as early as possible to ensure that your invitations are ready in plenty of time.

Question 3

What other Wedding Day Stationery do you do?

Accepted Answer

We do all kinds of Day of Sationery such as menus, table numbers, place cards, escort cards, signages...etc., can all be done in the custom design or same design as the invitation suite.

Question 4

Can my orders be rushed?

Accepted Answer

Yes, you may request that your order be rushed. Please contact us as soon as possible with your requested completion date. If your desired date is possible, an additional fee will be added to your total to accommodate the rush order.

Question 5

Do you ship internationally?

Accepted Answer

Yes, we love working with couples all around the world!

Question 6

Can we have our invitations designed in any language?

Accepted Answer

Yes, of course we can make your invitations in multiple languages. For each layout with a different text, in another language. You just need to send us the final texts, just as you want it to appear.

Question 7

Can I place an order only for envelope addressing?

Accepted Answer

Yes of course. We are more than happy to provide envelope addressing service if you already have your invitations ready.

Question 8

Some of my handwritten envelopes are written incorrectly, what should I do?"

Accepted Answer

If the error is our mistake, we will rewrite the envelopes in need of correction and ship them at no cost. If we are unable to rewrite the envelopes, we will refund the charges for envelope addressing for the number that was incorrect. If the error is the client's mistake, our regular envelope calligraphy price plus a 25 EUR set up fee will be charged, plus the cost of shipping.

FREQUENTLY ASKED QUESTIONS